Your personal information is a trust we take seriously. This policy clearly explains what data Betssons collects, why it's collected, and how it's kept secure.
The values that guide how we protect your privacy
Betssons collects only the data that is strictly necessary to provide its services. No unnecessary information is requested or collected.
Betssons will never sell your name, email, phone number, or any other personal information to advertisers or third parties.
Every action you take on our site is protected by bank-grade SSL encryption. No third party can intercept or read your connection.
You have the full right to view, correct, or delete your personal data. You can also unsubscribe from marketing emails at any time.
Once data is no longer needed, Betssons securely deletes it within the designated timeframe. No unnecessary data is retained.
You'll be notified by email in advance whenever significant changes are made to the Privacy Policy. No changes take effect without prior notice.
From collection to deletion — Betssons is with you every step of the way.
Only the information necessary for registration and use of the service is collected.
Stored on encrypted servers — unauthorized access is completely impossible.
Data is used solely for service improvement and legal compliance.
Data is permanently deleted upon expiry or on request.
Betssons only collects the information needed to provide you with our services. It is our policy never to ask for anything beyond that.
Please note: Betssons never stores your full bank account number or card number. Payment gateways communicate directly with mobile banking services.
Betssons uses your data for specific, transparent purposes only — never beyond what has been approved.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | KYC Verification & Fraud Prevention | Legal Obligations |
| Contact Information | Support, Notifications & Security Alerts | Contract Performance |
| Financial Information | Deposit & Withdrawal Processing | Contract Performance |
| Device & Connection Information | Security monitoring and error resolution | Legitimate Interest |
| Usage Data | Platform Improvement & Personalization | Legitimate Interest |
Betssons does not build profiles to sell to advertisers. If you no longer wish to receive marketing emails, you can unsubscribe at any time.
Betssons never sells your data. However, limited information may be shared with the following parties in specific circumstances:
Important: In any instance of third-party sharing, Betssons ensures that the receiving party upholds an equivalent data protection standard.
Betssons uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.
You can disable cookies at any time through your browser settings. Note that disabling essential cookies may cause login sessions to stop working properly.
Betssons does not hold on to unnecessary data. Each type of information has a defined retention period:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & KYC Information | 5 years after account closure | Regulatory Obligations |
| Transaction Records | 7 years | Financial Regulatory Compliance |
| Support Conversations | 3 Years | Quality Control & Dispute Resolution |
| Betting History | 3 Years | Responsible Gaming Monitoring |
| Log Files | 12 Months | Security Analysis |
Betssons believes players should have full control over their personal data. You have the following rights:
You may request to know what information Betssons holds about you.
You can contact support to request corrections to any inaccurate information.
You may request deletion of your data where there is no legal obligation requiring us to retain it.
You can opt out of having your data used for marketing or analytics at any time.
You may request a copy of your data in a machine-readable format.
You may object to the processing of your data on the basis of legitimate interests.
To exercise your rights: Email us at support@betssons.app. We typically respond within 30 days.
Betssons employs industry-leading technical measures to protect your data.
Betssons will never ask for your password or OTP over the phone or by email. If anyone does, it's a scam — report it to support immediately.
Betssons services are intended for users aged 18 and above only. No personal data is collected from minors, and they are not permitted to create an account.
Date of birth is verified at registration and re-confirmed during the KYC process. Additional documents may be requested if there is any doubt. Any account found to belong to a minor is closed immediately.
For Parents: If you believe your child has created a Betssons account, contact us immediately at support@betssons.app. We will take prompt action.
Betssons servers and data centers may be located in multiple countries, meaning your data could be processed in various locations. For all cross-border data transfers, Betssons ensures:
For any questions, requests, or complaints regarding this Privacy Policy, please reach out to us:
Betssons reserves the right to update this Privacy Policy at any time. You will be notified by email at least 7 days before any significant changes take effect.
Questions from Players